How to Fix QuickBooks Online Error 103: Step-by-Step Guide

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Last Update 4 天前

QuickBooks Online is a powerful cloud-based accounting solution, but like any tech platform, it’s not immune to occasional glitches. One of the most common issues users encounter while connecting their bank account is QuickBooks Online Error 103.


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This error typically appears when your login credentials for the bank account are incorrect or QuickBooks can’t verify your account information with the financial institution.


In this post, we’ll break down what Error 103 means, why it happens, and how you can fix it fast—so you can get back to managing your finances without interruptions.


Need help right away? Call 855-389-9729 for expert QuickBooks support.

What is QuickBooks Online Error 103?

Error 103 occurs when QuickBooks is unable to log in to your bank or credit card account due to incorrect login credentials or connection issues. It’s usually seen during:



  • Initial bank connection setup


  • Updating bank login information

  • Reconnecting a previously linked account


QuickBooks blocks the connection to prevent multiple failed login attempts, which could lock you out of your bank account.


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Common Causes of Error 103 in QuickBooks Online
  1. Incorrect username or password entered

  2. Outdated bank login credentials saved in QuickBooks

  3. Your bank’s website requires additional verification steps (like 2FA)

  4. The selected financial institution is incorrect

  5. Browser cache or cookie issues

How to Fix QuickBooks Online Error 103 – Step-by-Step
Step 1: Verify Your Bank Login Credentials

  1. Open your bank’s official website in a new browser tab.

  2. Log in using the same credentials you’re using in QuickBooks.

  3. If you can’t log in, reset your password directly on the bank’s site.

  4. Once you can log in successfully, return to QuickBooks and try again.

Step 2: Re-enter Login Info in QuickBooks Online

  1. Go to Banking or Transactions > Bank Accounts.

  2. Select the affected account, then click the Edit (✏️) icon.

  3. Choose Edit sign-in info.

  4. Enter your correct login credentials and save.

Step 3: Make Sure You’re Connecting to the Correct Bank

Some banks have multiple listings in QuickBooks (e.g., “Chase – Personal” vs. “Chase – Business”).


  1. Click Link Account in QuickBooks.

  2. Search your bank name and carefully select the correct listing that matches your account type.

  3. Try connecting again using the correct credentials.

Step 4: Clear Cache or Try Incognito Mode

Sometimes your browser's cache or cookies interfere with QuickBooks connections.


  • Clear your browser cache.

  • Or, try logging into QuickBooks Online via Incognito Mode or another browser.

  • Reattempt linking your bank account.

Step 5: Disable Auto-fill Password Tools

If you’re using a password manager or browser auto-fill, it may be overriding the information you enter.


  • Temporarily disable auto-fill tools.

  • Manually type your username and password when prompted by QuickBooks.

Still Seeing Error 103? Get Help Now

If none of the above steps work, there may be a deeper issue with the bank feed or QuickBooks connection.

Call 855-389-9729 to speak with a certified QuickBooks expert.
We’ll diagnose the issue, guide you through the fix, and ensure your bank syncs correctly with QuickBooks Online.

Conclusion

QuickBooks Online Error 103 can be frustrating, especially when you rely on up-to-date bank data to manage your business. But with the right steps—and sometimes a little expert help—it’s a problem that can be resolved quickly.


Don’t let login errors slow down your accounting. Call 855-389-9729 now and get back on track with confidence.

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