[Expert ⇋ Support] 855-389-9729 QuickBooks Online Cloud Hosting Service Provider

Working with your team just got easier. With QuickBooks cloud-hosted QuickBooks Online, you and your team can collaborate online—anytime, from anywhere. Choose a hosting plan that fits your business, and continue using the same powerful QuickBooks tools you trust.

Get started quickly—select a plan and invite your team in just minutes.
View our hosting plan comparison chart to find the best fit for your business needs.

Note: As of October 12, 2021, cloud access is only available for QuickBooks Online Enterprise. Remote or cloud hosting is no longer offered for Pro Plus or Premier Plus editions.

QuickBooks supports hosting for:

• QuickBooks Online Pro
  

• QuickBooks Online Premier
  

• QuickBooks Online Enterprise
  
  

However, only the Enterprise version is eligible for Intuit's Cloud Access, which is available through Deluxe, Classic, and Core plans.

With QuickBooks Online becomes accessible from any location with internet access. You and your team can work in the same company file in real time, eliminating version conflicts and streamlining collaboration.

You’ll still use all the features and tools you know—just in a more flexible, cloud-powered environment.

• When it’s time for an upgrade, you’ll receive email instructions.
  

• Installation steps are always available via your QuickBooks My Account portal.
  

• Need help with reinstalling, running repairs, or troubleshooting? Our support team has you covered.
  
  

Payroll updates are automatic. For update timelines, contact [email protected].

No need to configure things like:

• Firewall exceptions
  

• Browser settings
  

• Email ports
  All are set up automatically for seamless performance.
  
  

While you can’t access your local drive or QuickBooks installation files directly, QuickBooks File Manager makes it easy to transfer files to and from the cloud.

Your data is backed up daily and stored on a 90-day rolling basis—with every daily backup securely duplicated across multiple locations. While backups may be held longer, availability beyond 90 days isn't guaranteed.

Need help running tools like File Doctor, QBRefresher, QBInstall, or setting up add-ons such as Shipping Manager? QuickBooks support is ready to assist.

Integrate your favorite tools and get more done in one place. QuickBooks supports cloud access for commonly used apps like:

• Microsoft Office
  

• Google Chrome
  

• Bill.com
  

• Over 200+ additional apps (with Deluxe plan)
  
  

While app licenses aren’t included in your subscription, you can run licensed apps within the hosted environment.

Here’s what each cloud plan supports:

Note: Third-party apps require QuickBooks to manage, secure, and allocate server resources, which may impact pricing.

Yes! QuickBooks supports the following Office 365 plans in the cloud:

• Enterprise
  

• Business Premium
  

• E3
  

• E5
  
  

No matter the issue, our team is ready to assist.
Visit our support guide to find the right contact for your question.

Need help with QuickBooks Online? Here's how you can easily connect with support, step by step:

Step 1: Sign In
Log into your QuickBooks Online account.

Step 2: Click the Help Button
Inside your QuickBooks dashboard, click the Help icon (look for the “?” in the top right corner).

Step 3: Use the Assistant or Search Tabs

• Assistant: Type your question directly into the QB Assistant for quick, personalized help.
  
  

• Search: Enter a topic or keyword to browse help articles and guides.
  
  

Step 4: Still Need Help?
Click “Contact Us” to connect with a QuickBooks expert for live support.

Start a Chat
Chat live with a QuickBooks support expert right from your browser.

Request a Callback
Prefer to talk to someone? Request a callback and a support expert will get in touch as soon as one is available.

QuickBooks Online Advanced
Users with QuickBooks Online Advanced can access the same support process—with both chat and callback options.

⏱ QuickBooks Time Support
For help with QuickBooks Time, browse helpful how-to guides or connect with the QuickBooks Time community for expert answers.

Live Chat Hours

• Monday–Friday: 9:00 AM – 5:00 PM GMT
  
  

Callback Availability

• Monday–Friday: 8:00 AM – 9:00 PM ET
  
  

Payroll & QuickBooks Time Support

• Monday–Friday: 8:00 AM – 9:00 PM ET
  
  

• Saturday: 9:00 AM – 6:00 PM ET
  
  

Need quick answers anytime? Try the QB Assistant or browse self-help articles directly in your QuickBooks Online dashboard.